Privacy & your information

This store is operated by The Gate Guy, an independent retailer.

Information used to handle your request

When you request assistance or place an order, the store asks for information such as your name, contact details, billing and delivery address, and order details. This information is used to respond to your inquiry, arrange fulfillment and provide order support.

Internal business use

We use customer information for our internal business purposes, including order administration and support. We do not use customer order information for promotional email or text campaigns.

Payments and fulfillment

Checkout uses a payment provider. Delivery may be handled by a fulfillment supplier and carrier, who need the information required to deliver your order. Do not send payment-card details by email.

Website analytics

We use Google Analytics to measure website traffic and shopping activity, including page views and cart and checkout events. This helps us understand how visitors find the store and where the shopping experience needs improvement.

Questions about your information

Contact sales@texasgateguy.com or call (830) 402-8434. Mailing address: The Gate Guy, 456 County Road 118, Floresville, Texas 78114.

Store functionality and records

The store uses website services to support shopping-cart sessions, account access and payment processing. Our current store settings do not automatically delete order or account records after a fixed period.

Privacy requests

To ask about access to, correction of or deletion of your information, contact us using the details above. We will review the request, verify identity where appropriate, and explain any records that must be retained for order support or other applicable obligations.

For delivery and return terms, see the separate Shipping & Returns.