SUPPORT & DOCUMENTATION
Keep the details close.
Find the right information for your equipment and get help from The Gate Guy.
Start with the exact model.
Check the operator label, control-board model and receiver before selecting documentation or replacement parts. Boards and accessories can differ by model or revision.
Manuals & equipment warranty
Download The Gate Guy retail copies, with a seller cover followed by the original American Armor Automation pages.
- Ranch Hand single/dual installation manual — PDF (manufacturer limited warranty remains on the final page)
- Ranch Code receiver and transmitter setup — PDF
- Circuit-board features reference — PDF
- Manufacturer support and current resources
Match the manual to the exact model and revision on your equipment. These Ranch Code instructions do not describe the premium LiftMaster accessories. Manufacturer equipment coverage is separate from any installation-labor agreement.
For a replacement part
Have the equipment model and photos of the existing part ready. Confirm connectors, cable length, mounting details and control-board compatibility before ordering.
Browse replacement parts →For a new installation
Plan the mounting arrangement, power, field wiring and site-specific safety devices before ordering. Premium pre-programming does not replace final setup and safety checks on the installed gate.
Buying guides
- 5W vs. 10W solar gate kits: what changes?
- Before you order a solar gate operator kit
- How to match gate operator replacement parts
Need a person?
Call (830) 402-8434 or email sales@texasgateguy.com. Retail support is available Monday–Saturday, 9 a.m.–5 p.m. Central.
For a possible defect or warranty claim, contact us with the product model and order details before shipping any equipment back. Warranty terms and remedies depend on the manufacturer and component.